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Shipping Policy

 
Last Updated: 27 March 2026

Thank you for shopping with Elegant Genuine Leather. This Shipping Policy outlines how we handle shipping and delivery of our products.

 
1. Shipping Charges

Shipping charges are calculated based on the delivery location. The final shipping cost will be displayed at checkout before you complete your purchase.

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2. Order Processing Time (Customization)

  • All our sofas and products are customized based on your order.

  • Orders are processed and prepared within 5–7 working days.

  • Orders are not processed on Sundays or public holidays.

 
3. Delivery Time

  • Once your order is ready, delivery is completed within 1–2 days depending on your location.

 
4. Delivery Method

  • We use our own in-house delivery system to ensure safe and careful handling of products.

  • Since we handle delivery ourselves, tracking is not available.

 
5. Delivery Issues

If you experience any issues with your delivery, such as delays or damaged products, please contact us immediately at:

 
6. Incorrect Address

Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.

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7. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated revision date.

 
8. Contact Us

If you have any questions about this Shipping Policy, please contact us at:

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